Umoor Sehhat is the health body of a close global community of about a million people. Much of its work happens at free medical camps, which it holds wherever the community gathers and where volunteer doctors see thousands of patients over a few days.
Because the community is close, the same patient comes back. Someone diagnosed at a camp in one city may be seen a year later at a camp in another country, by a doctor meeting them for the first time. What the first doctor found stayed with that camp, on its own spreadsheets and paper.
Umoor Sehhat wanted to change that, so that every doctor who meets a patient can see their whole history, from the first camp they attended to the latest.
Its reason was the patient: a doctor who meets someone only once can do more for them with the last doctor's notes in front of them.
Together with Cura42 by Siam Computing, Umoor Sehhat built a portal with one health record for each patient at its centre. Patients keep their history there and choose who sees it, doctors add to it at every consultation, and the same portal manages registration and schedules at every camp.
One record, from camp to camp
Every diagnosis and prescription goes into a record the patient keeps, so the doctor at the next camp can start from their history, in whichever country that camp is held.
Registered before they arrive
Patients register online or at the nearest camp, book the consultation they need and check in with a QR code on the day.
Every camp began with an empty hall and a queue, and a week later it was gone again. We wanted what we learned about each patient to stay with them.
Umoor Sehhat wanted to look after each member of its community year after year, with every doctor able to build on what earlier doctors had found. But its work happens at camps: one large gathering held in cities around the world at once, and local camps every month in community centres.
Each is in a different place, with different doctors, and no shared record ran between them. Patients, doctors and Umoor Sehhat's own teams each felt it.
- Patients had to keep and carry their own paper reports.
Each doctor wrote a separate report, so someone who saw two or three doctors at one event went home with a paper from each. Umoor Sehhat had kept its own records for years, but there was no one place where a patient could see theirs together.
At the next camp, often in another city or country, the doctor could go only on the papers in front of them. A report left at home meant an earlier diagnosis or lab result that the doctor never saw.
- Camps in many cities ran on spreadsheets and phone calls.
The largest gathering brings 15,000 people to twelve cities in different time zones, and local camps run every month. Each one needs doctors, specialties and appointment slots arranged, and Umoor Sehhat had no single place to set them up or see them all at once.
What Umoor Sehhat needed
Umoor Sehhat needed one record for each patient that every camp could read and add to, and that a doctor could open only with the patient's agreement. It also needed a view of that record for each person at a camp: the patient, the doctor, the camp team and the central team.
We wanted people who would learn how our camps work, from the volunteer at the registration desk to the doctor who travels in for a few days, and build around them.
For the first time, every camp worked from the same record. Cura42 helped us build everything our camps now depend on.
Umoor Sehhat brought in Cura42 by Siam Computing to be that team. The two teams started with one thing, a WhatsApp chatbot for patients, and built outwards into a portal with each patient's record at its centre and a view for everyone at a camp. It changed what a doctor knows when a patient sits down.
- Record
One record that holds every camp visit
Cura42 built a record that keeps each patient's consultations, diagnoses and prescriptions together, so what one camp learns is there for the next, in any city or country.
- Continuity
A head start for visiting doctors
Visiting doctors see their assigned patients and, once a patient has shared it, the record from earlier camps. Their notes, diagnoses and prescriptions go into the same record.
- Consent
The patient decides who sees their record
Each patient's record stays closed until they choose to share it. They give consent in the portal to the doctor they are seeing, and only then can that doctor open the diagnoses, lab reports and prescriptions from earlier camps.
- Camps
37 camps managed from one portal
Umoor Sehhat sets up each camp with its specialties, doctor slots and users from one screen. Camp teams manage their own registrations, walk-ins and rosters, and one live dashboard shows every camp as the day unfolds.
Umoor Sehhat now uses the same portal for its local camps through the year, and patients add to their own record between events, from vaccinations to pulse readings taken at home.
