Reads the longitudinal record
The supervised agent pulls the patient's care-plan state, last advice, open diagnostics, monitoring signals, and consent status into one operating view.
Resources
How supervised agents close the gaps between visits.
Field notes on care continuity, the longitudinal record, and where the Patient Care Journey Audit finds recoverable revenue leakage — the follow-ups, diagnostics, and renewals that quietly slip between visits.
What our agents do
A supervised agent reads, acts, escalates, and logs — between every visit.
The same operating loop we write about runs in production: doctor-designed, human-supervised, and fully audited.
Runs a doctor-designed protocol
It follows a medically vetted playbook for one care journey — what to check, what counts as on-track, and what does not.
Acts between visits
It does the work that usually falls through the gap: follow-up reminders, assisted booking, refill and review nudges, and routed tasks.
Escalates to a named human
Red flags, objections, and anything off-protocol stop and route to the care team. The agent never makes a medical decision on its own.
Logs every action
Each read, message, task, and escalation is recorded, so leaders can audit what happened and measure recovered follow-ups over time.
Every healthcare-sensitive action stays under human review. A care journey audit defines what each agent reads, what it may do, when it must escalate, and how recovered revenue is measured.
Where care leaks money
Continuity gaps are a P&L problem before they are a quality problem.
Care and revenue leak together — through missed follow-ups, pending diagnostics, and manual chasing. The figures below are illustrative samples from a care journey audit; your audit quantifies them for your own care journeys.
3 critical gaps
Follow-up ownership unclear
- Trigger missing: No task when patient misses review
- Context missing: Last advice not visible to caller
- Risk: Delayed intervention and poor experience
24% drop-off
Consult complete, diagnostics pending
- Revenue path: Lab test + pharmacy refill
- Patient reason: No reminder or assisted booking
- Leadership view: Lost next step after visit
18h delay
Same follow-up tracked in three places
- Manual step: WhatsApp check copied to CRM
- Team affected: Nurse desk + operations
- Fix candidate: Single patient-task queue
Recoverable follow-up revenue, recaptured billable encounters (RPM/CCM), and returned coordination hours — quantified per care journey in your audit, never guessed.
Articles
Field notes on the work between visits.
What Breaks Between Visits
A practical look at follow-up windows, missing context, and handoff gaps that make continuity hard for healthcare teams.
Read articleA Longitudinal Record Is Not An EMR Replacement
The longitudinal record sits above existing systems so agents and care teams can act with patient context over time.
Read articleWhere A Healthcare Agent Should Start
A practical way to choose the first supervised agent workflow — the care journey with clear drop-off, recoverable revenue, and a safe escalation path — without starting from a vague automation brief.
Read articleHow Agent-Assisted Blog Publishing Should Work In Healthcare
Agents can help draft content, but healthcare-sensitive publishing needs human, domain, and compliance review.
Read articleCategories
Care CoordinationCare Journey AuditCase StudiesHealthcare AI AgentsHealthcare ComplianceInteroperabilityLongitudinal RecordsMetabolic HealthPost-Discharge CareProduct Notes
Series
Agent NotesContinuity BriefsBetween Visits
Care journey audit
See where your care journey leaks revenue. Start a Patient Care Journey Audit.
Cura42 audits a specific care journey, patient-context readiness, handoffs, leakage, and agent opportunities so the first automation move is specific and defensible.