A healthcare agent should start where the care journey is specific, measurable, and repeated often enough for the team to feel the difference.
Good first workflows usually involve missed follow-ups, pending diagnostics, refill gaps, post-discharge silence, or chronic-care reviews that already have clear owners and timelines.
The audit turns that operational pain into a pilot scope: what the agent reads, what it can do, when it must escalate, and how success will be measured.
FAQs
What makes a good first agent workflow?
A clear patient cohort, repeated coordination work, measurable drop-off, available context, and safe human escalation rules.